"Our aim is to make the life of our customers easier when it comes to buying, maintaining and operating aggregates equipment by lowering costs related to wear and spare parts, inventory, maintenance and improving delivery times. We, along with our partners have a deep and long experience in supporting our aggregates customers globally which we have used to develop our offering along with our experience of offering a similar solution to mining customers," explains Perttu Louhiluoto, President of Minerals Services at Metso.
Metso's Life Cycle Services offering will be delivered together by Metso, its partner network and financing partners. Rollout of the solution will begin in Europe and then expand globally.
The new Life Cycle Services offering for the aggregates industry is built on three program levels that are designed for different customer needs and can be easily customized. The aim is to minimize sudden machine breakdowns, ensure the highest end product quality and secure continuous production for the customers. Accomplishing these aims involves leveraging Field Service technicians, along with ensuring the right wears and spares are used for each and every job.
"Our Equipment Support Service secures your assets through inspections, extended warranty coverage and inventory & parts planning. Maintenance Service is the second program level, with service experts taking more responsibility for your plants reliability, through the development of a comprehensive maintenance strategy. At the top level, our most comprehensive program focuses on ensuring that the customer's aggregates process and operations are optimized for the highest, sustainable performance," says Giuseppe Campanelli, Vice President of Metso's Life Cycle Services Business unit.
The Life Cycle Services offering for aggregates industry is complemented with comprehensive financial options including a new equipment leasing and rental possibility via selected global partners.
"Life Cycle Services financing and rental plans are structured to allow our clients to better match up their costs with their revenue streams, allowing them to improve their cash flow from the very moment a plan is put into place. This is how we try to make the big difference for our customers, by helping them acquire the equipment they need for their future - today," states Toni Laaksonen, Vice President of Sales & Product Development at Metso.
Meet Metso experts at Bauma to learn more
Metso will be presenting the new Life Cycle Services programs at the Bauma construction machinery exhibition in Munich, Germany, April 11-17, 2016. Visit Metso on stand FN1016/3.
Metso's Caroline Lecomte, Global Business Development Manager, will present the programs at Metso Aggregates Academy during Bauma. To book your seat at the Metso Aggregates Academy and for more information about the event: http://www.metso.com/bauma